Shipping & Turnaround

We print and ship the next business day.

Not “24 to 48 hours.” Not “depending on volume.” You order today, it goes on the press tomorrow and out the door the same day.

If we miss it, your shipping is on us. Email us and we'll take care of it — you won't have to ask twice.

Business days are Monday through Friday, excluding holidays. Orders placed over the weekend go on the press Monday. Unusually large orders and custom projects may need extra time, and if yours does, we'll tell you before we start rather than after.

Shipping cost

Shipping is calculated at checkout based on your order and your destination. Any free-shipping threshold currently in effect shows in your cart before you pay.

Transit time is separate from production time — once the package leaves us, delivery speed is up to the carrier.

East Valley pickup

We print in San Tan Valley, Arizona. If you're in the East Valley — Queen Creek, Gilbert, Chandler, Mesa, Apache Junction — you're welcome to pick up instead of paying for shipping. Get in touch and we'll set a time.

We check it before we print it

A real person looks at every file before it goes on the press. If the resolution is too low, the background isn't transparent, the sizing is off, or there's no white underbase where you need one, we email you first — before we print it, not after you've paid for it. No charge, and no support ticket to wait on.

If something goes wrong

If we printed it wrong, we run it again free. Wrong size from what you ordered, color that doesn't match the proof, a transfer that won't hold when pressed to spec, banding or missing ink — that's on us. Tell us and we'll reprint it. You won't need to photograph anything or fill out a form.

If the file was wrong, we'll run it again at cost. Sometimes the wrong version gets uploaded, or a logo shows up at 72 DPI. It happens to everybody. We'll rerun it for the cost of the film and ink — no markup, no restocking fee.

If it was damaged or lost in transit, contact us within 14 days of the expected delivery date and we'll reprint and reship at no cost.

Questions

Email tim@gamedayprints.co. A person answers.